Terms and Conditions JomJudi — Platform Guidelines

These Terms and Conditions ("Terms") cover all aspects of using the jomjudi platform, including the website at jomjudi.vu, the jomjudi mobile app for Android and iOS, and all related services. By accessing or using any part of this platform, you automatically agree to be bound by these Terms.

If you disagree with any part of these Terms, please discontinue use of the jomjudi platform immediately. Continued use following any changes to these Terms constitutes acceptance of the latest version.

Jomjudi reserves the right to update, amend or replace any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to ensure you remain aware of any changes that have been made.

To be eligible to register and use jomjudi's services, you must meet all of the following requirements without exception:

• Must be at least 18 years old on the account registration date.
• Register under your own name — registration on behalf of another person is strictly prohibited.
• Not currently on a self-exclusion list or enrolled in any gambling protection programme.
• Possessing full legal capacity to enter into a binding agreement.
• Not employed as a jomjudi staff member or an immediate family member of a jomjudi staff member.
• Online betting is permitted in your jurisdiction when accessing this platform.

By registering an account with jomjudi, you explicitly declare that you meet all eligibility requirements listed above. jomjudi reserves the right to request verification documents at any time to confirm your identity and age.

3.1 Registration Information

When registering an account at jomjudi, you are required to provide truthful, accurate, current and complete information. Any false or misleading information provided during registration may result in your account being closed and all balances and wins confiscated without notice.

3.2 One Account Per User

Each individual is only permitted to hold one active account only at jomjudi. This includes accounts sharing the same personal information, phone number, email address, IP address or device. Holding multiple accounts ("multi-accounting") is a serious violation that may result in:

• Immediate closure of all accounts involved.
• Confiscation of all balances and wins across all associated accounts.
• Permanent ban from registering a new account on jomjudi.

3.3 KYC Verification

As part of our security and regulatory compliance procedures, jomjudi conducts a Know Your Customer (KYC) process. You may be required to submit the following documents:

• A copy of a valid identity card (MyKad) or passport.
• Proof of current address (utility bill or bank statement not older than 3 months).
• Screenshot or statement of the payment method used for the deposit.

KYC verification is required to process withdrawals. Accounts that have not completed KYC verification may be subject to withdrawal limits or processing delays.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your account password. jomjudi shall not be liable for any losses arising from unauthorised access resulting from your own negligence. Please contact jomjudi customer support immediately if you suspect your account has been compromised.

4.1 Payment Methods

Jomjudi supports a wide range of payment methods commonly used in Malaysia for members' convenience. All transactions are processed securely using 256-bit SSL encryption.

4.2 Deposit Terms

• The minimum deposit is RM 10 for most payment methods.
• All deposits must be made using a payment method registered in your own name.
• Jomjudi does not accept deposits from third parties under any circumstances.
• Deposits made by third parties will be returned and the account may be suspended pending investigation.

4.3 Withdrawal Terms

• The minimum withdrawal is RM 30 per request.
• Your account must have completed full KYC verification before your first withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Jomjudi reserves the right to request additional verification for withdrawals exceeding certain limits.
• Any attempt to withdraw funds obtained through fraudulent activity will be blocked and reported.

Jomjudi offers a wide range of bonuses and promotions to members, including welcome bonuses, weekly cashback, reload bonuses and tournament prizes. All bonuses are subject to the terms and conditions stated on the Promotions ours, as well as the general terms listed here.

5.1 Wagering Requirement

All bonuses received must be wagered the specified number of times before any withdrawal is permitted. Wagering requirements vary by bonus type:

• Welcome Bonus: 30x wagering requirement on the bonus amount received.
• Reload Bonus: 25x wagering requirement on the bonus amount.
• Cashback: No wagering requirement — withdrawable immediately.
• Tournament Prize: 20x wagering requirement on the prize value won.

5.2 General Bonus Rules

• Bonuses are valid for one account per individual, address, device, and IP.
• Jomjudi reserves the right to void bonuses if there are any indications of abuse or fraud.
• Bonuses cannot be transferred between accounts or redeemed for cash directly without fulfilling the wagering requirements.
• Bonus expiry dates are stated in each promotion's terms — expired bonuses cannot be reactivated.
• Wagering using bonuses won through different games may count differently toward wagering requirements. Check the specific terms of each promotion for details.

All games available on the jomjudi platform — including video slots, Live Casino, Fish Shooting Games, sports betting and table games — are subject to each game's specific rules, which can be found within the game interface itself. In addition, the following general rules apply to all games:

• Game results generated by a certified RNG system are final and cannot be disputed.
• Live Casino game outcomes decided by a real dealer are final once the round has ended.
• Any technical disruption that occurs during an active game will be handled in accordance with jomjudi's fair game protection policy.
• Jomjudi reserves the right to void any game or bet if there is a technical error, system disruption or clear abuse.
• Minimum and maximum betting limits for each game are as displayed within the game interface.

Jomjudi partners with internationally recognised game software providers such as Evolution Gaming, Pragmatic Play, SA Gaming and many more. Each provider may have their own additional terms applicable to their games.

Use of the jomjudi platform is subject to a strict code of conduct. The following activities are strictly prohibited and may result in immediate account closure and legal action where applicable:

1. Fraud and Manipulation: Any attempt to cheat, manipulate, or exploit vulnerabilities in the game system or the jomjudi platform.
2. Unauthorized Software Usage: Using bots, automation software, data mining tools, scrapers, or any third-party software designed to gain an unfair advantage in games.
3. Money Laundering: Using the jomjudi platform as a channel for money laundering or any other unlawful financial activity.
4. Multiple Account Ownership: Registering or using more than one account simultaneously or alternately.
5. Bonus Abuse: Any strategy specifically designed to exploit bonus terms in a manner inconsistent with the original intent of the promotion.
6. Threats and Harassment: Threatening, harassing, or acting abusively toward support staff or other members of the jomjudi community.
7. False Information: Providing false personal information, fraudulent documents, or impersonating another individual during the KYC process or in communications with jomjudi.

8.1 Closure by User

You may close your jomjudi account at any time by contacting our customer support team. Before closure, ensure all active bonus wagering requirements have been fulfilled and any net balance has been withdrawn. Any remaining balance in your account at the time of the closure request will be returned to you once the review is complete.

8.2 Closure by jomjudi

Jomjudi reserves the right to suspend or close any member's account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Evidence or suspicion of fraud, money laundering, or illegal activity.
• Failure to submit the requested KYC verification documents within the stipulated timeframe.
• Request from a relevant legal authority or regulatory body.
• Account inactive for more than 12 consecutive months.

8.3 Inactive Accounts

Accounts showing no login or wagering activity for 12 consecutive months will be considered inactive. jomjudi reserves the right to impose a monthly administration fee of RM 10 on inactive account balances. Should the balance reach zero, the account will be closed automatically.

Jomjudi takes your privacy seriously. All personal information collected during registration and use of the platform is managed in accordance with our Privacy Policy ours in detail. In summary, the following are our key principles regarding user data:

• Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your consent.
• Your data is stored using high-grade encryption and protected by multi-layered security infrastructure.
• Jomjudi may share necessary information with regulatory authorities or law enforcement agencies when required by law.
• You have the right to request a copy of the personal data we hold about you, and to request corrections or deletion under certain circumstances.

For more complete information on how we collect, use and protect your data, please refer to our Privacy Policy ours.

To the extent permitted by applicable law, jomjudi and its affiliates shall not be liable for any direct, indirect, consequential, special or exemplary loss or damage arising from or in connection with the use of the jomjudi platform, including but not limited to:

• Financial losses arising from game outcomes or wagering.
• Service disruptions due to scheduled or unscheduled system maintenance.
• Data damage or loss resulting from technical failures beyond our control.
• Any act or omission by a third party, including game software providers and payment processors.

Jomjudi believes that betting should be an enjoyable leisure activity and not a source of stress or hardship. To that end, we provide a variety of tools and resources to help members manage their gaming habits:

• Deposit Limit: Set daily, weekly or monthly deposit limits directly from your account settings.
• Loss Limit: Set a maximum net loss amount you can sustain within a specified time period.
• Session Time Limit: Automatically limit the time you spend playing in a single session.
• Self-Suspension: Suspend access to your account for a period of 24 hours up to 6 months.
• Permanent Self-Exclusion: Permanently close your account if you feel the need to stop playing entirely.

If you or someone you know is experiencing a gambling problem, please seek help immediately. For more information on available support resources, visit the Responsible Gaming ours.

Jomjudi reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being published to this website, unless stated otherwise.

For significant amendments, jomjudi will endeavour to notify active members via their registered email or in-account notifications. However, it remains your responsibility to review these Terms periodically.

Your continued use of the jomjudi platform after any amendments constitutes your acceptance of and agreement to the revised terms. If you do not agree with the changes made, you have the right to close your account and discontinue use of jomjudi's services.

For any enquiries relating to these Terms and Conditions, please contact the jomjudi customer support team via live chat or our support email. Our team is available to assist you 24 hours a day, 7 days a week.