Your privacy is our priority. This Privacy Policy clearly explains how jomjudi collects, uses, stores, and protects your personal information as a member of our online betting platform.
Six core pillars that ensure your personal data remains safe at all times on the jomjudi platform.
All data transmitted between your device and jomjudi servers is protected by industry-standard 256-bit SSL encryption. Your personal information and financial transactions cannot be intercepted or read by unauthorized parties.
Your personal data is stored on servers protected by layered firewalls, strict access controls, and encryption at rest. Only authorised personnel may access your sensitive information.
Jomjudi does not sell, rent, or transfer your personal information to third parties for marketing purposes. Your data is used solely for purposes to which you have explicitly consented or that are required for platform operations.
We believe in full transparency about how we manage your data. This Privacy Policy is written in plain language so you always know exactly what happens with your information.
You have full rights to access, correct, download, or request deletion of your personal data. Data-related requests can be submitted through the jomjudi customer support team, available 24/7.
Jomjudi fully complies with Malaysia's Personal Data Protection Act (PDPA) and relevant data protection legislation. All data collection and usage processes are carried out in accordance with strict legal guidelines.
Jomjudi ("we", "our platform") takes the responsibility of protecting your personal data extremely seriously. This Privacy Policy applies to all users who access the jomjudi.vu website, the jomjudi mobile app for Android and iOS, and all services associated with our platform.
This document explains what information we collect from you, the purpose of collection, how we use it, and the measures we take to ensure your information remains protected. By using the jomjudi platform, you agree to the terms set out in this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please stop using the jomjudi platform and contact our support team to close your account. We encourage you to read this document carefully and reach out to us with any questions.
Jomjudi collects several categories of information from users for the purposes stated in this policy. Generally, the information we collect falls into two main categories: information you provide directly, and information we collect automatically as you use the platform.
| Data Category | Information Examples | Collection Time |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth, gender | During registration & KYC |
| Contact Information | Email address, phone number, residential address | During registration |
| Financial Information | Bank account number, e-wallet details, transaction records | During deposit/withdrawal |
| Verification Documents | MyKad copy, utility bill, bank statement | During the KYC process |
| Communications | Customer support messages, feedback, complaints | During support interactions |
Every piece of information we collect is used for legitimate purposes necessary to deliver the best service to you as a jomjudi member. The following are the primary purposes for which your data is used:
Jomjudi understands that you trust us with your personal information. For that reason, we enforce strict policies on who may access your data and under what circumstances information sharing is permitted.
Under certain circumstances, jomjudi may share necessary information with the following parties:
Jomjudi may disclose your personal information to authorities if required by law, court order, or direction from a legitimate regulatory body. In such situations, we will endeavor to notify you of the disclosure where permitted by law.
Jomjudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the jomjudi platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
Protecting your personal data from unauthorised access, loss, or misuse is jomjudi's top priority. We continuously invest in industry-standard security infrastructure to keep your information safe at all times.
As a jomjudi platform user and data subject under applicable data protection laws, you have the following rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights.
Jomjudi fully recognizes and respects your personal data protection rights.
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 business days.
If any information we hold about you is inaccurate or outdated, you have the right to request immediate correction at no charge.
Under certain circumstances, you may request deletion of your personal data, subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, and we will honour that request.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform of your choice.
In certain situations, you may request a temporary restriction on the processing of your data while a dispute or investigation is ongoing.
Jomjudi retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Retention periods vary by data type:
Once the retention period expires, your data will be securely deleted or fully anonymized so it can no longer be associated with your identity.
The jomjudi platform is strictly for individuals aged 18 and above and we take the protection of children's and minors' privacy very seriously. We do not knowingly collect or process personal information from individuals under the age of 18.
Jomjudi enforces strict age verification during the registration and KYC process to ensure only eligible users can access the platform. If we discover that personal information of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
If you believe that a minor has registered an account on jomjudi, please contact our customer support team immediately so that appropriate action can be taken without delay.
Jomjudi may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy does not apply to those third-party websites, applications, or services.
Each third-party provider that works with jomjudi has its own privacy policy governing how they handle your data when you interact with their services. We encourage you to read the relevant third-party privacy policies before providing any personal information to them.
Jomjudi is not responsible for the privacy practices or content of those third parties. The choice to interact with third-party services is entirely at your own discretion.
Jomjudi reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology. The "Updated" date at the top of this document will be revised each time an amendment is made.
For significant amendments that affect how we use your data, jomjudi will notify you via your registered email or in-account notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make a fully informed decision.
Continued use of the jomjudi platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the jomjudi customer support team is ready to assist you.
You can reach us through the following channels:
For requests related to data protection rights (access, correction, deletion, etc.), please clearly state the type of request, your full name, and your jomjudi account ID when contacting us. This will help expedite our verification and response process.
Your data is protected, your game is secure. jomjudi prioritises member privacy and security across every aspect of our platform. Register today and enjoy a responsible, exciting online wagering experience.